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Managed IT Services

managed IT services, break fix services, remote hands, colocation staffing

Remote Assistance is a specialized service provided to clients for the ongoing operational support of their infrastructure assets. Through this on-demand service, clients have the flexibility to request field engineers as needed to execute routine tasks, including hardware reboots, installing new equipment, reconfiguring devices within racks, integrating components into existing assets, device removal, and a range of other operations.

 

With global availability, this service empowers organizations to strategically deploy resources in situations where utilizing in-house staffing might not be the most cost-effective or practical solution.

ELITE provides a comprehensive suite of international IT staffing services catering to technical roles, encompassing field engineers supporting data center infrastructure, server/virtualization experts, as well as network and storage engineers. We offer various advantages, including:

Ease of Management

  • Contractors seamlessly integrate into established frameworks similar to regular employees, facilitating more streamlined resource management.

IT Team Relief

  • Alleviate the strain on the permanent workforce, diminishing stress levels and lowering absenteeism rates.

Modularity

  • Incorporate contracted resources into current business processes rather than attempting to oversee off-site or outsourced teams.

Business Ops Agility

  • Adjust your workforce size as needed in response to increased revenue or client requirements, all without incurring the accompanying payroll liabilities.

Sense of Urgency

  • Achieve timely completion of tasks even when there's minimal or no lead time for a project.

Simple Compensation

  • Pay-as-you-need. Simply pay the rate multiplied by the number of hours worked with no ongoing commitments.

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